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WATER DAMAGE RESTORATION

Our goal is to get your property dry… fast! In so doing we keep your insurance costs as low as possible while providing you world-class service.

A graphic showing the process of water dry out , contractors , claims adjuster , and repairs.

HOW IT WORKS

STEP 1 - Define the Problem

Slate technicians perform a rigorous damage survey of your home using state of the art moisture detection equipment. This identifies the precise source and extent of the damage. The Slate technicians at your home will present you with a comprehensive drying plan that exceeds industry standards. Our technicians will answer your questions and outline all the options available to you.

Step 2 - Implement the Drying Solution

With your approval, Slate’s certified technicians will start the drying process. They will physically remove standing water and set fans and dehumidifiers. Our technicians will protect your household contents from further damage. The technicians will remove water damaged building materials when necessary that cannot be dried economically. This includes carpet, carpet pad, saturated drywall and insulation.

STEP 3 - Complete the Repair Process

When your home has been dried to industry standards, the repair process begins. A reconstruction company will prepare a repair proposal. This covers drywall, paint and floor covering replacement. Our project manager will work with both you and your insurance adjuster to bring your home back to the way it was before the damage occurred.

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FACTS ABOUT WATER DAMAGE

There’s no time to waste. Don’t be fooled by wet carpets, when there is a leak in your home, the real water damage happens to your structure. The wood framing of your house can be slower to absorb moisture, but it is the last to release it. This means it is the single most important part of your home or office to dry.


Most people don’t realize this, but your drywall and flooring are inexpensive compared to damage that can happen to your structure. Ensure you have hired a competent company with technicians who can see beyond the obvious. Make sure they have the right tools to assess the water damage and dry your building before you hire them.


Although there are many methods of drying structural components and contents from water damage, at Slate Restoration all of our technicians are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Applied Structural Drying. This means that they have all been trained in the art of “in-place” drying for any level of water damage. All situations are different and sometimes for the health and safety of those in the home we have to remove the affected materials. We have been fortunate in our industry to see great advances in the equipment we used to dry out the affected structures. All of our equipment is less than 1 year old and we are continually adding equipment to our inventory in order to keep up with these advances. We also have moisture meters, thermal imaging cameras, and scope camera to help figure out how far the problem might have spread.

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MANY FACTORS COME INTO PLAY WHEN DRYING A HOME SUFFERING FROM WATER DAMAGE. 

The source of the water is important as well as the type of material that was affected. These two items will determine what type of approach we need take according to IICRC guidelines to dry the structure. By placing air movers every 6-10 feet we are able to create a chamber in which the air is swirled around the room. By moving the air in this direction, the moisture that is stuck in the internal structure of the home will wick out and be pushed into the air. In order to keep the room at the proper humidity levels, We also place a dehumidifier in the chamber to remove the moisture from the air and put it down a drain. This is the basic idea behind vortex drying.

Our Comprehensive Services Include:

  • Water Damage Restoration: Professional water removal and drying services to handle any water event.
  • Mold Remediation: Prevent and treat mold growth resulting from water damage.
  • Water Extraction: Efficient removal of excess and standing water.
  • Drying Process: Use of air movers and dehumidifiers to dry affected areas.
  • Structural Damage Repair: Repair and restore your home to its pre-loss condition.
  • Insurance Coordination: Assistance with claims to minimize out-of-pocket costs.


Why Choose Slate Restoration?

With our advanced equipment and certified professionals, we lead the restoration industry in water damage restoration. Whether dealing with clean water, contaminated water, or a natural disaster, we ensure your property is restored quickly and effectively. Trust Slate Restoration to handle all aspects of water damage restoration and bring your home back to life.



Emergency Water Damage Response

Water damage emergencies can happen at any time. Slate Restoration offers 24/7 emergency response services to address water damage immediately. Our rapid response team will arrive at your property quickly to assess the situation and begin the water extraction process. Quick action is crucial to minimize damage and reduce restoration costs.


Water Damage Categories

Understanding the three categories of water damage is essential for effective restoration:

  • Category 1: Clean Water: This type of water damage comes from clean water sources like broken pipes or overflowing sinks. Although it's clean, immediate drying is necessary to prevent mold growth and structural damage.
  • Category 2: Gray Water: This water is contaminated and can cause illness. Sources include washing machine overflows or toilet water with urine. Professional water damage restoration is required to address gray water.
  • Category 3: Black Water: Highly contaminated water from sources like sewage backups or flooding from rivers. Black water poses serious health risks and requires specialized equipment and expertise for safe removal and decontamination.


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